Frankie Edit Help

The quickest way to reach us is in the app. Open Frankie Edit and tap Messages. A real person on our team answers.

Can't sign in? Email customerservice@frankiechui.com from the address on your account, or tell us the phone number you signed up with, and we'll help you back in.

Orders, deliveries and refunds. Your orders are under Account in the app. If something arrives damaged or wrong, message us in the app. Our Terms are under Account → Terms.

Deleting your account. In the app: Account → Delete my account.

Frankie Edit is run by Fran Atelier Inc, 5454 Surrey Path, Suite 107, Frisco, TX 75034.